All sales are final:
For health & safety reasons and due to the nature of our products we cannot accept returns on any of our products.

MOTMOT‘S PACKAGING

There’s something special to note about the sustainable way all MOTMOT orders are packaged for shipping. FOLLOWING THE PATH OF OUR MORAls for ENVIRONMENTAL SUSTAINABILITY and lessening our carbon footprint, every shipped order is packed using only recycled materials—from the box it arrives in, to the inner packaging that protects your items, nothing new is purchased for the purpose of shipping.

motmot strives to create a closed loop system wherever we can, and this is something we are very proud of and even ENCOURAGE to our customers-to make use of what you already have at home!

Free Porch Pickup Policy

All orders must be picked up within 48 hours of being notified that your items are ready.
Any items not picked up within the 48-hour window will automatically require $10 shipping, and your order will be shipped to you.

If the shipping payment is not made within 24 hours after the pickup window expires, your items will be donated.

Thank you for understanding and respecting this policy!